TERMS AND CONDITIONS

We do hope you enjoy your stay in one of our properties, and keep returning!
Please read the following, and if there is anything you wish to discuss please do not hesitate to contact Derbyshire Self Catering and we will be as flexible as possible.
 
Your booking at Bailey Flatt Barn or Templemore apartment may be reserved by telephone, letter or email. Your chosen date will then be confirmed by email or post and your reservation made on receipt of your deposit, which will be 20% of your total rental cost. The final balance will be due in full 8 weeks before your date of arrival. 

Cheques payable to Mrs S G Cocker. Payment can also be made by BACS.

Please contact us 7 days prior to your confirmed date of arrival in order to make arrangements to access the property. Normal arrival time is 4.00pm. On the final day of your stay, we ask you to vacate is 10.00am. If you are unable to arrive/depart at these times, please contact us and we will try to make alternate arrangements. 

Any cancellations within 8 weeks of the date of the holiday will be non-refundable unless the booking can be filled. Any cancellations over 8 weeks will be refunded. In either case, an administrative charge of £30.00 will apply. 

All damages and breakages must be reported to the owners and a suitable outcome agreed. If any accommodation defects arise whilst you are in residence at the property, please contact the owners in order for appropriate repairs to be carried out, and disruptions to your holiday minimised. 

No person in excess of the number agreed at the time of reservation may occupy the property. Breach of this rule will terminate the contract without recompensation of the client.

The property is strictly non-smoking and dogs are not allowed. 

Normal weekly linen changes are every Saturday and are included in the property hire fees. If extra linen changes are required during the week then a laundry fee of £40 will be charged.

All central heating, electricity, bed linen and towels are included in the hire cost. A small supply of logs, coal and firelighters for the log burner at Bailey Flatt Barn will be provided for your arrival. 

We reserve the right of entry to the properties at any reasonable time for the purpose of inspection or to carry out repairs or maintenance. 

In the unlikely event we have to cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies provided. No further financial claims will be considered.

No liability shall be accepted by us for loss, damage or theft of personal property belonging to guests, either in the property or in/to cars, bicycles or other vehicles left on the property. No liability shall be accepted by us for accident or injury to guests, either within the property or outside. Please note there are ponds and a hot tub located in the vicinity of Bailey Flatt Barn and children MUST be supervised at all times. 

Both properties are considered unsuitable for disabled access, however accessibility statements are available for both properties.

Please ensure you have arranged your own travel insurance, as we do not provide this.

The hot tub at Bailey Flatt Barn is an optional extra, charged at £50, payable on arrival.